External sector

Tourism 2.0: opportunities and challenges

The development of new technologies and the widespread use of the internet are revolutionising the way we work, consume and interact with each other. The economy’s digitalisation is also affecting the tourism sector, which is transforming itself to respond to a more connected world, where the division between online and offline channels is becoming increasingly blurred. This article looks at the impact of technological advances on the tourism industry and the way they might transform it in the future. The technological advances of the past few years are having a...